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How to Export Engagement Data for a Custom Date Range

This guide explains how to set a custom Start Date and End Date when exporting engagement data — ensuring consistent, reproducible results every time you run a report for a past period.

Overview

Engagement exports now support a custom date range — a Start Date and End Date — in addition to the existing preset time frames (Last 7 days, Last 30 days, Last 90 days, Last Year). This lets you define a closed period for your export, so a report for April always returns April data, regardless of when you run it.

Previously, exporting engagement data meant choosing one of the preset time frames, or a range that ran through the day you happened to run the export — so a report meant to represent a fixed past period could return different totals depending on when it was generated. Setting both a Start Date and an End Date makes your exports deterministic and repeatable.

Note: If you only set a Start Date, the export includes data from that date through the day you run the export, the same way the preset time frame filters behave. For a fixed, repeatable export, always set both a Start Date and an End Date.

How to Export with a Custom Date Range

1. From the Tiled Library, open the microapp's three-dot menu and select Insights (or open the Engagement tab and select the microapp).

2. In the filter options, choose Custom Range instead of one of the preset time frames.

3. Set your Start Date and End Date.

4. Click Export to download the CSV for that exact period.

Running the same export again later — next week, next month, or next year — with the same Start Date and End Date will return the same result set.

Common Use Cases

Use case

Why it helps

Recurring reporting cadence

Running the same monthly or quarterly export on a schedule? A closed date range means each re-export of a past period returns the same totals rather than growing over time.

Period-close engagement reports

Exporting a monthly or quarterly engagement summary — define the exact period with a Start Date and End Date so the export is accurate and repeatable.

Sharing consistent figures with stakeholders

When multiple people export the same period at different times, a fixed date range ensures everyone is working from identical numbers.

Common Questions

What happens if I only set a Start Date?

The export returns data from that Start Date through the day you run it. Results will change each time you run it as new sessions are added. Set an End Date whenever you need a fixed, reproducible result.

Are the start and end dates inclusive?

Yes — both the Start Date and End Date are inclusive. A range from April 1 to April 30 includes all sessions on both April 1 and April 30.

Where do I find the export option?

From the Tiled Library, open a microapp's three-dot menu and select Insights, or open the Engagement tab and select the microapp. The export option is available from there.

Does the custom date range replace the preset time frame filters?

No — Custom Range is offered alongside the existing preset filters (Last 7 days, Last 30 days, Last 90 days, Last Year), not in place of them.