Configuring Google Authentication

Follow

Supported Features

  • Just in time user provisioning
  • Authentication into Tiled native mobile app 

Configuration Steps

  1. Sign in to Tiled as an Account Admin
  2. Navigate to Account Settings.
  3. Scroll down to the New Users section, Enable Auto Provisioning by checking the box
  4. Select a required Default Role and Default Group for new users
    • NOTE: Users who are Just in time Provisioned into the Tiled account will receive the role and group specified in this step.
      Account_Settings.png

  5. Click Update Settings
  6. Scroll down to the User Authentication section and check the box to Enable SSO.
    Authentication_settings.png

  7.  Select Google as the SSO Provider and enter your Domain.
    • NOTE: This value should match the Domain in which your email is hosted. As the value that is input into this field will serve as our service provider entityID. All associated authentication requests must be associated with this setting. 
    • EXAMPLE: If my email is help@tiled.co I would enter Tiled.co
      SSO_Settings.png
    • NOTE: Checking the box to "Force SSO Login" will disable Tiled Local Authentication thus preventing the use of Tiled credentials in the event your authentication provider becomes unavailable. 
  8. Click Update Settings

The configuration is now complete. Please follow Steps in the Authenticating via Google Guide to test your configuration. 

Common Errors

Response Error Potential Fix
No Google authentication window is presented to me when I enter my domain. Or "You have browser popups disabled which is required to use Google Login. Please enable them temporarily."

Check to see if your browser is blocking popups.

Google Chrome

Apple Safari

Mozilla Firefox

Microsoft Edge

Unknown domain. Please talk to your account admin.

Your Tiled account has not been configured for use with Google. Check to ensure you have entered the correct domain or contact your Tiled administrator.

Email is not recognized in the account. Please contact your account administrator.

The account domain you have attempted to authenticate with does not match the domain you entered in Step 3.

Check the account and domain you are attempting to authenticate with to make sure they match.

 

 

0 out of 0 found this helpful

Comments

0 comments

Please sign in to leave a comment.