HubSpot Integration FAQs

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Do more with the new HubSpot integration in Tiled. Teams can save more time as Microapp information is available in your favorite business applications. 

General

Do I need to do anything in HubSpot before configuring the integration in Tiled?
Yes, you must add the Tiled domain for share links (s.tiled.co) in the Tracking & Analytics settings under the Advanced Tracking tab.

What does it mean to connect an application to Tiled?
Connecting an application to Tiled means you have provided Tiled with the information needed to create the integration between your business application and Tiled at the account settings level.

What does it mean to enable an integration in Tiled?
Enabling an integration means you have turned an integration on at the microapp settings level. 

What do I need to connect HubSpot to Tiled?
You will need your HubSpot ID to connect your HubSpot account to Tiled. 

Connecting HubSpot integrations

Where do I connect the HubSpot integration?
You can connect the HubSpot integration from the 'Account Settings' page.

Can I connect more than one HubSpot account to Tiled?
Yes, Admins can have more than one HubSpot account connected at the account level. 

Enabling HubSpot integrations

Can I choose which HubSpot account is enabled for consuming microapp traffic information?
Yes, you can choose which microapps have the HubSpot account tracking enabled. 

Where can I enable the HubSpot integration for a microapp?
You can enable the HubSpot integration for a microapp from the 'Microapp Settings' modal in the builder.

Can I enable more than one HubSpot integration for a microapp?
No, you cannot enable more than one HubSpot integration at the microapp level. This is a limitation of HubSpot. 

Why would I want to connect more than one HubSpot account to Tiled?
Some companies have multiple HubSpot accounts depending on how the company operates. There may be a HubSpot account for US offices and Europe offices. Tiled allows you to connect to each of these 

Analytics

Where can I expect to see microapp data in HubSpot?
You can expect to see microapp traffic details on the Traffic Analytics pages and the Contact Record. 

What type of Tiled information can I expect to see in HubSpot?
As microapp sessions are occurring, you can expect to see the following Tiled microapp details:

      • Microapp name
      • Total # of sessions per microapp
      • Unique share link
      • Session date

What type of HubSpot properties will be available?
As microapp sessions are occurring, you can expect to see the following Tiled microapp details:

      • Sessions
      • Contact conversion rate
      • New contacts
      • Customer conversation rate
      • Customers
      • Bounce rate
      • New visitor sessions
      • New session %
      • Page views/session
      • Avg. session length

Will I be able to break down traffic per microapp page?
No, at this time you will not be able to see the traffic per microapp page. You will see traffic per microapp.

How soon can I expect Tiled session data to reach HubSpot?

After a microapp session has occurred, you can see the session data in HubSpot in real-time. 

To get started, follow this link -> How to add a HubSpot integration

 

 

 

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