---
title: Tiled for Desktop
description: "A native app for Mac and Windows: present without wifi, work with local files, and open microapps in their own window"
---

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1. [Support](https://support.tiled.co/)
2. [New Releases](https://support.tiled.co/new-releases)
3. [v64.0.0](https://support.tiled.co/new-releases#v64-0-0)

# Tiled for Desktop

## Let’s walk through Tiled for Desktop — the native Mac and Windows app built for sellers who present without reliable wifi, and for creators who work with files stored on their own machine. Newest version adds a Contacts page and lets you create personalized instances right from the app.

| **Early Alpha:** Tiled for Desktop is in early alpha and available to a limited set of testers. To join, email support@tiled.co. The team will set up a call to walk through it, confirm whether your use case fits, and get you set up. |
| --- |

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### **What the Desktop App Does**

| **Capability** | **What It Means** |
| --- | --- |
| **Present offline** | Select Save offline on a microapp’s card to keep it on your machine. Once it shows Available offline, it runs without an internet connection. |
| **Open in a new window** | Open any microapp in its own window — useful for presenting on a second screen while the app stays open behind it. |
| **Contacts (new)** | See everyone you’ve shared with, their engagement, and their latest activity, without leaving the app. |
| **Create instances (new)** | Create a new personalized instance from the instance picker, the same way you can in the Tiled Hub. |
| **Mac and Windows** | Available for both. The Mac app icon now has rounded corners to match other Mac apps. |

### **![Tiled for Desktop Callouts-4-present-offline](https://support.tiled.co/hs-fs/hubfs/Tiled%20for%20Desktop%20Callouts-4-present-offline.png?width=670&height=431&name=Tiled%20for%20Desktop%20Callouts-4-present-offline.png)**

### **Contacts**

Contacts lists everyone you’ve shared microapps with, in one place, with a count of contacts at the top.

1\. **Open Contacts** — select the Contacts icon in the sidebar, next to My Shares.

2\. **Find a person** — browse the list, or use Search contacts.

3\. **Select a contact** — their shares and activity open.

### **Each contact shows:**

| **Column** | **What It Shows** |
| --- | --- |
| **Name** | The contact’s name, or their email address if no name was captured. |
| **Email** | The address you shared with. |
| **Engagement** | Total views, how many microapps they’ve viewed, and total time spent. |
| **Recent activity** | Their latest action — such as viewing a microapp or receiving a share — and how long ago it happened. |

[![Tiled for Desktop Callouts-8-engagement](https://support.tiled.co/hs-fs/hubfs/Tiled%20for%20Desktop%20Callouts-8-engagement.png?width=670&height=431&name=Tiled%20for%20Desktop%20Callouts-8-engagement.png)](https://support.tiled.co/hubfs/Tiled%20for%20Desktop%20Callouts-8-engagement.png)

| **Pro Tip:** Check Contacts just before a follow-up call. Recent activity tells you what someone opened last, and when — often the best place to pick the conversation up. |
| --- |

### **Personalized Instances**

Two changes make working with personalized microapps quicker on desktop.

### **The instance picker only appears when it’s needed**

The instance picker now appears only for microapps that have personalization. Every other microapp opens straight to its default view, with no extra step.

| **Heads Up:** If you open a microapp and don’t see the instance picker, that’s expected — the microapp has no personalization. |
| --- |

When it does appear, the Select an Instance window gives you a few ways to get where you’re going:

| **Option** | **What It Does** |
| --- | --- |
| **Search instances** | Find an instance by name. |
| **All Instances / My Instances** | Show every instance on the microapp, or only your own. |
| **View Default** | Skip instances and open the microapp’s default view. |
| **Create new instance** | Start a new personalized instance (see below). |

### **Creating a new instance**

You can now create a new personalized instance from the desktop app, matching what’s available in the Tiled Hub.

1\. **Open a personalized microapp** — the Select an Instance window appears.

2\. **Select Create new instance** — at the bottom of the window.

3\. **Name the instance** — and save it.

4\. **Start personalizing** — the new instance opens once it’s created.

### **Personalizing an instance**

Editing an instance lists each of the microapp’s personalized fields, with its current value. For each one, you can:

• Enter text, for text fields.

• Select Choose File to upload an image or video from your machine.

• Paste an https URL instead of uploading a file.

• Select Clear to remove the current value.

Select Save & Continue when you’re done, or Cancel to leave the instance unchanged.

| **Try It Yourself:** Open a personalized microapp, create a test instance, fill in one field with an uploaded file and another with a pasted URL, then present it in its own window. It’s the fastest way to see the full desktop flow end to end. |
| --- |

### **How to Join the Alpha**

1\. **Email support@tiled.co** — to express interest.

2\. **Book a call** — the Tiled team will walk through the app, understand your use case, and confirm fit.

3\. **Get set up** — if it’s a good match, the team provides installation instructions.

### [![Tiled for Desktop Callouts-11-join-the-alpha](https://support.tiled.co/hs-fs/hubfs/Tiled%20for%20Desktop%20Callouts-11-join-the-alpha.png?width=670&height=431&name=Tiled%20for%20Desktop%20Callouts-11-join-the-alpha.png)](https://support.tiled.co/hubfs/Tiled%20for%20Desktop%20Callouts-11-join-the-alpha.png)**Common Questions**

| **Question** | **Answer** |
| --- | --- |
| **Why don’t I see the instance picker anymore?** | As of v66.0.0, the picker appears only for microapps that have personalization. Other microapps open straight to their default view. |
| **Can I open a personalized microapp without choosing an instance?** | Yes. Select View Default in the Select an Instance window. |
| **Can I create a personalized instance in the desktop app?** | Yes. Select Create new instance at the bottom of the Select an Instance window, name it, and save. It opens once it’s created. |
| **Where do I find the people I’ve shared with?** | Select the Contacts icon in the sidebar, next to My Shares. Selecting a contact opens their shares and activity. |
| **A microapp I republished still shows the old version.** | This is fixed in v66.0.0. Select Sync at the top of the app; republished microapps now show the latest changes after syncing, and Update Available downloads the new version. |
| **How do I get the desktop app?** | Tiled for Desktop is in early alpha and available on request. Email support@tiled.co to join. |

### **Reliability Fixes in v66.0.0**

This release also resolves six desktop issues, covering republished microapps not syncing, failed document downloads, fallback fonts in the viewer, library order not saving, YouTube videos crashing the viewer, and a slow instance picker on large accounts. See the Bug Fix Bulletin — v66.0.0 for details.

### **Related Articles**

• [**How to Use Contacts in Tiled**](https://support.tiled.co/how-to-use-contacts-in-tiled) — Managing contacts in the Tiled Hub.

• [**Create a Microapp Instance**](https://support.tiled.co/create-a-microapp-instance) — How personalized instances work and how to create them.

• [**Offline Microapp Access**](https://support.tiled.co/offline-microapp-access) — Making microapps available without an internet connection.

• [**Bug Fix Bulletin — v66.0.0**](https://support.tiled.co/bug-fix-bulletin-v66.0.0) — All six desktop fixes in this release.

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