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Configure SSO for Google

Google SSO (Single Sign-On) lets your users sign in to Tiled using their existing Google credentials, eliminating the need to manage separate Tiled passwords. This setup is recommended for organizations with 50 or more users and provides centralized access control through your Google Workspace account. Prerequisite: You must be logged in as an Account Admin to complete this configuration.

  1. Login to Tiled as an Account Admin.
  2. Navigate to Account Settings: General.
  3. Scroll down to the Configure single sign-on (SSO) section and choose one of the following options:
    • Enable SSO: Users can sign in with either their Google credentials or their Tiled username and password.
    • Force SSO: All users must sign in via Google. Tiled Local Authentication is disabled. Important: If your Google authentication provider becomes unavailable, users will not be able to log in to Tiled at all.
  4. Google will be auto-selected.
  5. Enter your Org Domain. This must match the domain where your organization's email is hosted (for example, if your email is help@example.com, your Org Domain is example.com). This value acts as the service provider entity ID, and all authentication requests will be associated with it.
  6. Click Update Google SSO Settings.
  7. Your Google SSO configuration is now complete. Log in to Tiled to test it. If you encounter any issues during sign-in, refer to the Common Errors section below.
  8. Next, find the Auto Provisioning section, just below the SSO settings.
  9. Check the Enable Auto Provisioning box. When enabled, Auto Provisioning automatically creates a Tiled account for any user who signs in via Google SSO for the first time, using the default settings you configure here. Select a Default Role, Default Library, and Default Group for new users — all three fields are required. Your selections are saved automatically as you make them. Note: The Default Group option will not appear if you have not yet created any groups in your account.

Common Errors

Response Error Potential Fix
No Google authentication window is presented to me when I enter my domain. Or "You have browser popups disabled which is required to use Google Login. Please enable them temporarily."

Check to see if your browser is blocking popups.
Unknown domain. Please talk to your account admin.

Your Tiled account has not been configured for use with Google. Check to ensure you have entered the correct domain or contact your Tiled administrator.
Email is not recognized in the account. Please contact your account administrator.

The account domain you have attempted to authenticate with does not match the domain you entered in Step 5.

Check the account and domain you are attempting to authenticate with to make sure they match.
Data already exists. The Org Domain you entered is already associated with an existing Tiled account. If you believe this is an error or need assistance, contact Tiled Support.