Engagement: Microapp Analytics

Microapp Analytics gives you a per-microapp engagement view — page-level data, adaptive-format breakdowns, top viewers, and recent activity — all in one place. This article walks through each section of the report, shows you how to filter and export data, and calls out where Builder 1.0 and Builder 2.0 experiences differ.

Opening Microapp Analytics

There are two ways to reach the analytics view for a specific microapp.

From the Engagement tab

1. Sign in — to your Tiled account and click Engagement in the left navigation.

2. Select — a microapp from the list. The Microapp Analytics view opens.

From the Microapp three-dot menu

1. Open — any library and find the microapp you want to review.

2. Click — the three-dot (⋯) menu on the microapp card.

3. Select — Analytics. The Microapp Analytics view opens directly.

Filtering Data

The date-range filter at the top of the page controls the data displayed in every section of the report. Click the filter dropdown to choose a preset:

The filter applies to all sections — Core Statistics, Most Active Users, Activity By Page, and Recent Activity — simultaneously. There is no per-section date override.

Pro Tip: Use Custom Range when you need a period that repeats reliably. Setting both a Start Date and an End Date closes the window, so the same April report returns the same numbers whether you run it in May or next January. Setting only a Start Date leaves the window open-ended through today, and the totals will keep growing.

Heads Up: The filter resets to Last 90 days each time you leave and return to the page. If you need to share a specific time range with a colleague, export the data to CSV instead.

Exporting Data

Tiled offers two export paths from Microapp Analytics. Choose the one that matches what you need.

Standard CSV Export

The standard export captures all engagement activity for the microapp across the selected date range into a single downloadable exported to a CSV.

1. Set — the date-range filter to the period you want to export.

2. Click — the Export CSV button (top-right of the page).

3. Download — the file from the confirmation prompt. The CSV opens in any spreadsheet application.

The standard CSV includes: viewer name and email, page visited, time on page, total session duration, date and time of visit, and share-link source if applicable.

Page-Level CSV Export (Activity By Page)

Introduced in v64, the Page-Level CSV breaks engagement down by individual page. Because large exports can be slow to generate, Tiled sends this file to your email address rather than offering an instant download.

1. Scroll — to the Activity By Page section.

2. Click — Export CSV next to the section header.

3. Select — the date range in the picker that appears (the range can differ from the global filter).

4. Click — Send Report. Tiled emails the CSV to your account email address.

Core Statistics

The top of the Microapp Analytics page shows four summary metrics for the selected date range:

These numbers update in near-real time as new engagement comes in. Refresh the page to see the latest counts and where they are by locations and on a map.

Most Active Users

The Most Active Users panel lists the top viewers for the microapp in the selected date range, ranked by total time spent. Each row shows:

• Viewer name and email address (if captured)

• Number of sessions (total times the viewer opened the microapp)

• Total time spent across all sessions

• Last visited date

Click any viewer row to open the individual viewer report, which shows a session-by-session breakdown including which pages they visited and for how long.

Activity By Page

Activity By Page shows engagement broken down at the page level so you can see exactly which pages attract the most attention and which are skipped. The table includes:

Pages are listed in the order they appear in the microapp, not by view count. Use the Export CSV button in this section to get a full page-level dataset delivered to your email (see Exporting Data above).

Switching Between Adaptive Formats

If the microapp was built in Builder 2.0 and has multiple adaptive formats — for example, a desktop version and a mobile version — a format switcher appears above the Activity By Page table. Click a format tab to filter the page-level data to that format only.

This lets you compare how the desktop and mobile layouts of the same microapp are performing independently, which is useful for confirming that all formats are being used as intended.

Recent Activity

The Recent Activity feed shows a real-time log of individual engagement events. Each entry records:

• Viewer name (or “Anonymous”)

• Action taken — for example, Opened microapp, Visited page, Completed microapp

• Page name (for page-level events)

• Timestamp

The feed updates automatically as new events come in. It is capped at the 200 most recent events; use the CSV export for a complete history.

User Feedback

The User Feedback section appears at the bottom of the Microapp Analytics page when viewer feedback has been collected through embedded feedback elements in the microapp. This section is under active development; additional feedback analytics are planned for a future release.

Heads Up: User Feedback data is tied to specific feedback tiles placed by the microapp author. If no feedback tiles are present in the microapp, this section will be empty.

Other Libraries

If the microapp has been shared to other Tiled libraries, the Other Libraries panel shows aggregated engagement from those libraries alongside your own. This gives you a complete cross-library picture without needing to switch accounts.

Click any library name in the panel to filter the Activity By Page and Recent Activity sections to events from that library only.

Common Questions

Question	Answer
Why is my Completion Rate low?	Completion Rate counts only viewers who reached the last page. If your microapp is long or non-linear, a lower rate is expected. Use Activity By Page to find which pages have the biggest drop-off and consider whether the navigation or content on those pages can be improved.
Can I see data for a custom date range?	Yes. Select Custom Range in the filter options and set a Start Date and End Date. Both dates are inclusive. Setting only a Start Date leaves the range open-ended through today, so set both when you need a figure you can reproduce later.
Why do some viewers show as Anonymous?	Viewers who open a microapp via a public share link without entering their name or email are tracked as anonymous. Enable email gating on the share link to require viewers to identify themselves before accessing the microapp.
Why don’t I see the format switcher in Activity By Page?	The format switcher only appears for microapps published in more than one adaptive format. A microapp with a single format shows its page-level data without it.
How long does the page-level CSV email take to arrive?	Most exports arrive within 2–5 minutes. Large microapps with high engagement volumes may take up to 15 minutes. Check your spam folder if it has not arrived after that window.
Does Microapp Analytics track engagement from embedded microapps?	Yes. Engagement from microapps embedded on external websites via the Embed on Webpage feature is captured and appears in Microapp Analytics alongside share-link and direct-access engagement.

Related Articles

• Sharing a Microapp — How to create share links and send direct shares to recipients.

• Engagement Overview — Account-wide engagement metrics and the sharing leaderboard.

• Pathway Analytics — See how viewers navigate through a microapp page by page.

• CSV Export: Downloading Engagement Data — Full guide to exporting engagement data for any microapp.

• Analytics for Personalization — Track engagement on personalized versions of a microapp.