HubSpot Integration

Integrations at Tiled make it easy to connect different business systems and applications, enabling you to continue having all necessary information in one place, making your business processes more efficient and less painful. With our HubSpot integration engagement data is used to monitor the traffic of your microapps.

Jump to Hubspot FAQ's

Connecting the Hubspot Integration to Tiled

1. Before configuring the HubSpot integration in your Tiled account, you must do the following in HubSpot:

  • Add the Tiled share link domain in the Traffic & Analytics settings from the Advanced Tracking tab. For more details about adding the correct site domain, read more
  • Find your HubSpot ID

Note: To find the ID, click your account name in the upper right-hand corner of your HubSpot account. In the dropdown menu, under your account name, you can find the unique Hub ID.

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2. Go to Account Settings and scroll to the new Integrations section of the page

Note: You must be an Admin to create the integration connection at the account level
Note: You must be an Admin or Editor to enable integrations on the microapp level

3. Select Browse apps

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Note: If there is an integration already created, you will see a button labeled '+Add Apps' to add a new application.
Note: You will find API Keys under the new integrations section 

4. Select the HubSpot application to connect

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Note: If you do not see the application you are looking for, you can request one by following the form link

5. Add the required information for the HubSpot application in order to save and then select 'Connect'

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6. Make sure you see the HubSpot integration is toggled on at the account levelScreen_Shot_2021-08-16_at_10.00.49_AM.png

Note: Connecting the application on the account level makes the integration available to use for microapps
Note: Integrations still need to be enabled on the microapp level

7. Select a microapp you want to enable the integration for

8. Go to the builder to edit the microapp

9. Open the microapp settings and select the 'Integrations' tab

10. Find the integration you are looking for and turn the toggle on to enable the integration for the microapp

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11. Select 'Publish'

12. View the microapp and start seeing data captured for the sessions in your business application

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Note: When GDPR is enabled you will see details about the integrations enabled for this microapp.

Hubspot FAQ's

Do I need to do anything in HubSpot before configuring the integration in Tiled?

Yes, you must add the Tiled domain for share links (s.tiled.co) in the Tracking & Analytics settings under the Advanced Tracking tab.

What does it mean to connect an application to Tiled?

Connecting an application to Tiled means you have provided Tiled with the information needed to create the integration between your business application and Tiled at the account settings level.

What does it mean to enable an integration in Tiled?

Enabling an integration means you have turned an integration on at the microapp settings level. 

What do I need to connect HubSpot to Tiled?

You will need your HubSpot ID to connect your HubSpot account to Tiled. 

Can I connect more than one HubSpot account to Tiled?

Yes, Admins can have more than one HubSpot account connected at the account level. 

Can I choose which HubSpot account is enabled for consuming microapp traffic information?

Yes, you can choose which microapps have the HubSpot account tracking enabled. 

Where can I enable the HubSpot integration for a microapp?

You can enable the HubSpot integration for a microapp from the 'Microapp Settings' modal in the builder.

Can I enable more than one HubSpot integration for a microapp?

No, you cannot enable more than one HubSpot integration at the microapp level. This is a limitation of HubSpot.

Why would I want to connect more than one HubSpot account to Tiled?

Some companies have multiple HubSpot accounts depending on how the company operates. There may be a HubSpot account for US offices and Europe offices. Tiled allows you to connect to each of these.

Where can I expect to see microapp data in HubSpot?

You can expect to see microapp traffic details on the Traffic Analytics pages and the Contact Record.

What type of Tiled information can I expect to see in HubSpot?

As microapp sessions are occurring, you can expect to see the following Tiled microapp details:

    • Microapp name
    • Total # of sessions per microapp
    • Unique share link
    • Session date

As microapp sessions are occurring, you can expect to see the following Tiled microapp details:

      • Sessions
      • Contact conversion rate
      • New contacts
      • Customer conversation rate
      • Customers
      • Bounce rate
      • New visitor sessions
      • New session %
      • Page views/session
      • Avg. session length

Will I be able to break down traffic per microapp page?

No, at this time you will not be able to see the traffic per microapp page. You will see traffic per microapp.

How soon can I expect Tiled session data to reach HubSpot?

After a microapp session has occurred, you can see the session data in HubSpot in real-time. 

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