--- title: Troubleshooting the Tiled Plugin description: If syncing with the Tiled Plugin does is not working as anticipated, use this guide to troubleshoot your problem. If you are still experiencing problems syncing with the plug please send us a message. --- [Skip to content](https://support.tiled.co/troubleshooting-the-tiled-plugin#main-content) English Show submenu for translations [Submit a request](https://support.tiled.co/kb-tickets/new) ![logo-horizontal\_w.png\]](https://support.tiled.co/hs-fs/hubfs/logo-horizontal_w.png?height=30&name=logo-horizontal_w.png) Open main navigation Close main navigation - English Show submenu for translations - [Submit a request](https://support.tiled.co/kb-tickets/new) Hi, how can we help you? - There are no suggestions because the search field is empty. 1. [Support](https://support.tiled.co/) 2. [Tiled Plugins](https://support.tiled.co/tiled-plugins) 3. [Figma Plugin](https://support.tiled.co/tiled-plugins#figma-plugin) # Troubleshooting the Tiled Plugin If syncing with the Tiled Plugin is not working as expected, use this guide to troubleshoot your issue. If you are still experiencing problems syncing with the plugin, please [send us a message](https://support.tiled.co/kb-tickets/new). You will know if the plugin is having difficulty syncing your artboards or frames if: - The plugin continues to load and never shows a success message in the plugin panel. - The plugin shows a success message but your microapp pages or assets do not appear in the Tiled Builder at all. - The plugin shows a success message but your microapp pages do not appear in the Tiled Builder with the correct artboard name, or they appear low resolution in the Builder. If you are experiencing any of these issues with the Tiled Plugin, please check the following: #### Is the Tiled Plugin up to date? **Figma:** Not applicable. Figma automatically loads the latest version of all plugins. **Adobe:** Please read this [Adobe article](https://helpx.adobe.com/xd/help/create-manage-plugins.html#main-parsheader139947974#Updateplugins) for information about updating your plugin. **Sketch:** The latest version of the sketch plugin can be found on [our website](https://www.tiled.co/integrations/tiled-for-sketch-plugin). #### Do your Artboards or Frames contain Special Characters? Examples of special characters are **!**, **@**. **/** , **-**, **""**, **()**. Please remove all special characters from the names of your Artboards and Frames before syncing. #### Is the Design Tool up to date? The latest versions of each tool are listed below: **Figma:** Figma automatically loads the latest version — no manual update is needed. **Adobe XD:** [See Latest Release](https://helpx.adobe.com/xd/help/whats-new.html) **Sketch:** [See Latest Release](https://www.sketch.com/releases/mac/) - [Getting Started](https://support.tiled.co/getting-started#main-content) - [Intro to Tiled](https://support.tiled.co/getting-started#intro-to-tiled) - [Tiled Library](https://support.tiled.co/getting-started#tiled-library) - [Tiled Builder](https://support.tiled.co/tiled-builder#main-content) - [Tiled Builder](https://support.tiled.co/tiled-builder#tiled-builder) - [Microapp Tiles](https://support.tiled.co/tiled-builder#microapp-tiles) - [Personalization](https://support.tiled.co/tiled-builder#personalization) - [Asset Library](https://support.tiled.co/tiled-builder#asset-library) - [Best Practices](https://support.tiled.co/tiled-builder#best-practices) - [Tiled Tiles](https://support.tiled.co/tiled-tiles) - [Settings](https://support.tiled.co/settings#main-content) - [Account Settings](https://support.tiled.co/settings#account-settings) - [Library Settings](https://support.tiled.co/settings#library-settings) - [Microapp Settings](https://support.tiled.co/settings#microapp-settings) - [Sharing & Analytics](https://support.tiled.co/sharing-analytics#main-content) - [Microapp Analytics](https://support.tiled.co/sharing-analytics#microapp-analytics) - [Personalization](https://support.tiled.co/sharing-analytics#personalization) - [Sharing Microapps](https://support.tiled.co/sharing-analytics#sharing-microapps) - [Useful Resources](https://support.tiled.co/useful-resources#main-content) - [Additional Guides](https://support.tiled.co/useful-resources#additional-guides) - [Developer Tools](https://support.tiled.co/useful-resources#developer-tools) - [Accessibility](https://support.tiled.co/useful-resources#accessibility) - [Tiled Mobile App](https://support.tiled.co/useful-resources#tiled-mobile-app) - [Seismic](https://support.tiled.co/useful-resources#seismic) - [Authentication & Security](https://support.tiled.co/useful-resources#authentication-security) - [Builder 2.0](https://support.tiled.co/builder-2-0#main-content) - [Tiled Builder 2.0](https://support.tiled.co/builder-2-0#tiled-builder-2-0) - [Microapp Tiles 2.0](https://support.tiled.co/builder-2-0#microapp-tiles-2-0) - [Personalization 2.0](https://support.tiled.co/builder-2-0#personalization-2-0) - [Asset Panel 2.0](https://support.tiled.co/builder-2-0#asset-panel-2-0) - [Layers & Settings 2.0](https://support.tiled.co/builder-2-0#layers-settings-2-0) - [FAQ](https://support.tiled.co/builder-2-0#faq) - [Tiled Plugins](https://support.tiled.co/tiled-plugins#main-content) - [Figma Plugin](https://support.tiled.co/tiled-plugins#figma-plugin) - [Adobe XD Plugin](https://support.tiled.co/tiled-plugins#adobe-xd-plugin) - [Sketch Plugin](https://support.tiled.co/tiled-plugins#sketch-plugin) - [Integrations](https://support.tiled.co/integrations#main-content) - [CRM & Marketing Automation](https://support.tiled.co/integrations#crm-marketing-automation) - [Content & Asset Management](https://support.tiled.co/integrations#content-asset-management) - [Collaboration & Communication](https://support.tiled.co/integrations#collaboration-communication) - [New Releases](https://support.tiled.co/new-releases#main-content) - [v65.0.0](https://support.tiled.co/new-releases#v65-0-0) - [v64.0.0](https://support.tiled.co/new-releases#v64-0-0) - [v63.0.0](https://support.tiled.co/new-releases#v63-0-0) - [v62.0.0](https://support.tiled.co/new-releases#v62-0-0) - [v61.0.1](https://support.tiled.co/new-releases#v61-0-1) - [v60.0.0](https://support.tiled.co/new-releases#v60-0-0) - [v59.0.0](https://support.tiled.co/new-releases#v59-0-0) - [v58.0.0](https://support.tiled.co/new-releases#v58-0-0) - [v57.0.0](https://support.tiled.co/new-releases#v57-0-0) - [v56.0.0](https://support.tiled.co/new-releases#v56-0-0) - [v55.0.1](https://support.tiled.co/new-releases#v55-0-1) - [v54.0.0](https://support.tiled.co/new-releases#v54-0-0) - [v53.0.0](https://support.tiled.co/new-releases#v53-0-0) - [v52.0.0](https://support.tiled.co/new-releases#v52-0-0) - [v51.0.0](https://support.tiled.co/new-releases#v51-0-0) - [v50.0.0](https://support.tiled.co/new-releases#v50-0-0) [![logo-horizontal\_k-3](https://support.tiled.co/hs-fs/hubfs/logo-horizontal_k-3.png?width=100&height=21&name=logo-horizontal_k-3.png "logo-horizontal_k-3")](https://tiled.co) Copyright © 2026, Tiled