What happens when I am viewing a microapp on a mobile browser and rotate?
If you are viewing a microapp and decide to rotate your device, you will stay where you left off in your microapp. You may see a banner asking you to refresh for a more optimal experience if there is a better adaptive format based on the size and position of your device. You will not experience the browser refresh or your microapp reload automatically.
How can I make sure I am receiving the most optimal adaptive format created when I rotate my device?
Our microapps know when the device position has changed as well as if there is a more optimal adaptive format. We will also display a banner to you, asking if you would like to load a more optimal version of the microapp. This way we don't disrupt your experience.
What can I do if I see the reload banner?
You can dismiss the prompt and not have the microapp reload or the page refresh.
You can manually refresh the browser.
What can I expect when rotating in my device in the middle of a video?
You will experience the video continue to play. You will also see the same banner displayed if there is a more optimal adaptive format.
What can I expect when rotating my device in the middle of a video in fullscreen mode?
You will experience the video continue to play in fullscreen. After exiting fullscreen, if there is a more optimal adaptive format, you will see the banner display.
What happens if I rotate again without interacting with the banner?
If you rotate back without interacting with the banner and you are already in the most optimal adaptive format, the banner will disappear.