---
title: "Account Settings: General"
description: The general account settings are typically used to specify how users access your Tiled account. Be sure to check with Account Executive and/or IT admin before changing or updating any of these setting
---
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1. [Support](https://support.tiled.co/)
2. [Settings](https://support.tiled.co/settings)
3. [Account Settings](https://support.tiled.co/settings#account-settings)
# Account Settings: General
## The General tab holds the settings that apply to your whole Tiled account: its name, the reply-to address on emails Tiled sends for you, how people sign in, whether new users are created automatically, and the default sharing restrictions for new microapps. Only Account Admins can change them.
| **Heads Up:** Sign-in settings affect every user on the account. Talk to your IT team — and your Tiled Account Executive if you’re unsure — before changing SSO or auto provisioning. |
| --- |
**Where to Find It**
1\. **Open Account Settings** — from the settings icon at the bottom of the left navigation.
2\. **Select General.** — It’s the first item in the Account Settings menu.
[](https://support.tiled.co/hubfs/Account%20Settings%20General%20Callouts-1-where-to-find-it.png)
### **Settings on This Page**
| **Setting** | **What It Does** |
| --- | --- |
| **Account Name** | Identifies your account inside Tiled. It isn’t shown to people you share with. |
| **Custom reply-to address** | The name and email address used on emails Tiled sends for Direct Shares. Replies go here when a sender turns off Allow direct replies to my email. |
| **Configure single sign-on (SSO)** | Lets users sign in through your identity provider. Choose Enable SSO or Force SSO; either applies to every user on the account. |
| **Auto provisioning** | With SSO on, creates a Tiled account automatically the first time a new person signs in through SSO. |
| **Share link defaults** | Default email or domain restrictions, with optional passcode verification, for new microapps. |
[](https://support.tiled.co/hubfs/Account%20Settings%20General%20Callouts-2-identity-and-sign-in.png)
### **Custom Reply-To Address**
When someone on your account sends a Direct Share, Tiled emails the recipient on their behalf. The custom reply-to address is where recipients’ replies go when the sender has turned off Allow direct replies to my email.
| **Heads Up:** If this address isn’t set and a sender turns that option off, replies go to a Tiled no-reply inbox and are lost. Set it before your team starts routing replies away from their own inboxes. |
| --- |
Libraries have a similar field, Send external emails from, in Library Settings: General. See Manage Direct Share Replies for how replies are routed.
### **Single Sign-On (SSO)**
SSO lets people sign in to Tiled with your organization’s identity provider, so access is managed in one place — when someone leaves and their access is removed there, they lose access to Tiled too.
| **Option** | **What Users Can Do** |
| --- | --- |
| **Enable SSO** | Sign in with SSO or with a Tiled username and password. |
| **Force SSO** | Sign in with SSO only. Tiled username and password sign-in is turned off. |
[](https://support.tiled.co/hubfs/Account%20Settings%20General%20Callouts-5-single-sing-on.png)
| **Heads Up:** Before turning on Force SSO, test an SSO sign-in with Enable SSO first. Once Force SSO is on, password sign-in is unavailable to everyone, so a misconfigured provider would stop people signing in. |
| --- |
### **Setup guides by provider**
• [**Google**](https://support.tiled.co/configure-sso-for-google) — Configure SSO for Google.
• [**Okta**](https://support.tiled.co/configure-sso-for-okta) — Configure SSO for Okta.
• [**Azure / Microsoft Entra**](https://support.tiled.co/configure-azure-with-tiled) — Configure SSO for Azure.
### **Auto Provisioning**
With SSO turned on, auto provisioning creates a Tiled account for anyone who signs in through SSO for the first time, so admins don’t have to add each person by hand. It’s recommended for accounts with many users.
When you turn it on, you choose three defaults that every new user receives:
| **Default** | **What It Sets** |
| --- | --- |
| **Default Role** | The role new users get, such as Base or Editor. |
| **Default Library** | The library new users can access. |
| **Default Group** | The group new users join in that library. |
[](https://support.tiled.co/hubfs/Account%20Settings%20General%20Callouts-6-auto-provisioning.png)
| **Pro Tip:** Choose the lowest role most people need — usually Base — and raise individual users later in User Management. A default of Editor or above gives every new sign-in analytics access and editing rights. |
| --- |
Okta customers can also push users and groups to Tiled with SCIM provisioning. See Okta user provisioning integration with SCIM.
### **Share Link Defaults**
You can set default sharing restrictions that every new microapp starts with: limit share links to specific email addresses, one or more domains, or both, and optionally require viewers to confirm their address with a one-time passcode.
[](https://support.tiled.co/hubfs/Account%20Settings%20General%20Callouts-7-default-sharing-settings.png)
| **Heads Up:** Defaults apply only to microapps created after you turn them on. Existing microapps keep their current settings — change those individually in each microapp’s Settings → Sharing. |
| --- |
See Restricting Share Links to Verified Emails for setup steps.
[](https://support.tiled.co/hubfs/Account%20Settings%20General%20Callouts-8-verified-email-list.png)
| **Try It Yourself:** Before changing sign-in for everyone, turn on Enable SSO, sign in with SSO from a private browser window, and confirm you land in the right library with the right role. Then decide whether to move to Force SSO. |
| --- |
### **Common Questions**
| **Question** | **Answer** |
| --- | --- |
| **Who can change these settings?** | Account Admins only. |
| **Is the Account Name visible to recipients?** | No. It identifies the account inside Tiled only. |
| **What’s the difference between Enable SSO and Force SSO?** | Enable SSO lets people use SSO or a Tiled password. Force SSO allows SSO only. |
| **What role do auto-provisioned users get?** | The Default Role you choose when turning on auto provisioning, along with a Default Library and Default Group. |
| **I set share link defaults but my existing microapps didn’t change.** | Defaults apply to new microapps only. Update existing ones in each microapp’s Settings → Sharing. |
| **Replies to Direct Shares are going missing.** | Check that the Custom reply-to address is set. Without it, replies routed away from the sender go to a no-reply inbox. |
**Related Articles**
• [**What is Single Sign On (SSO)?**](https://support.tiled.co/what-is-single-sign-on-sso) — How SSO works with Tiled.
• [**Configure SSO for Google**](https://support.tiled.co/configure-sso-for-google) — Google setup, including auto provisioning defaults.
• [**Configure SSO for Okta**](https://support.tiled.co/configure-sso-for-okta) — Okta setup.
• [**Configure SSO for Azure**](https://support.tiled.co/configure-azure-with-tiled) — Azure and Microsoft Entra setup.
• [**Okta user provisioning integration with SCIM**](https://support.tiled.co/okta-provisioning-with-scim) — Pushing users and groups from Okta.
• [**Account Settings: Roles**](https://support.tiled.co/account-settings-roles) — What each default role can do.
• [**Restricting Share Links to Verified Emails**](https://support.tiled.co/restricting-share-links-to-verified-emails) — Share link defaults and passcode verification.
• [**Manage Direct Share Replies**](https://support.tiled.co/manage-direct-share-replies) — How reply routing works.
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