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Finding Support While Building

The Help button in the Builder opens a chat that answers your questions using Tiled’s support articles. 

Ask how to do something in plain language, and get an answer with the steps, without leaving your microapp.

Asking a Question

1. Select Help — in the Builder.

2. Type your question, — such as “How do I add an overlay?”

Builder Help Chat Callouts-1-ask-a-question

3. Follow the answer, — which is based on Tiled’s published support articles.

Builder Help Chat Callouts-2-follow-the-answer

Pro Tip: Ask about one task at a time, and name the feature you’re using, such as “image tile” or “subpage.” You’ll get a more specific answer.

Heads Up: The Help chat answers from Tiled’s support articles. For account-specific problems, such as a missing microapp or a billing question, contact Tiled Support at support@tiled.co.

Common Questions

Question

Answer

What does the Help chat know?

It answers from Tiled’s support articles at support.tiled.co.

Can it see my microapp or account?

It answers general how-to questions. Contact Tiled Support for anything specific to your account.

Where did the old help panel go?

The Help button now opens the Help chat instead.

Related Articles

• Design Tools and AI in Tiled — Where AI helps in the Tiled workflow.

• Getting Started for Designers — From first idea to a published microapp.