Finding Support While Building
The Help button in the Builder opens a chat that answers your questions using Tiled’s support articles.
Asking a Question
1. Select Help — in the Builder.
2. Type your question, — such as “How do I add an overlay?”
3. Follow the answer, — which is based on Tiled’s published support articles.
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Pro Tip: Ask about one task at a time, and name the feature you’re using, such as “image tile” or “subpage.” You’ll get a more specific answer. |
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Heads Up: The Help chat answers from Tiled’s support articles. For account-specific problems, such as a missing microapp or a billing question, contact Tiled Support at support@tiled.co. |
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Question |
Answer |
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What does the Help chat know? |
It answers from Tiled’s support articles at support.tiled.co. |
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Can it see my microapp or account? |
It answers general how-to questions. Contact Tiled Support for anything specific to your account. |
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Where did the old help panel go? |
The Help button now opens the Help chat instead. |
• Design Tools and AI in Tiled — Where AI helps in the Tiled workflow.
• Getting Started for Designers — From first idea to a published microapp.

